Guitar World: July 2011 Disc Videos

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John Lotts

Ok Guys , I tried to watch the Videos and they just dont work with dial up. I Started trying to watch ChopShop #5 at 9:18pm and I gave up at 9:34 with only 37 seconds of a 3:29 Video streamed.I for one dont have that kind of time to waste. If I had the CD I would have already been plugged in and practicing.I am going to take the money I would have spent on Guitar World and their ADVERTISERS and buy REAL guitar lessons from a pro and just be done with it. Thanks guys for messing a really good thing up.I think that corporate America has forgotten the a lot of middle america still live in rural areas that have no access to high speed internet service as I live between 2 mountain ranges where satillite signal cannot reach and cell phones dont work and high speed cable will not be available for the next 8-10 years. THANKS A LOT!!!!!!!! The only way that this will work for me is to make the videos downloadable so i can download them all through the night and save them to disk so I can watch them at a later date.

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bubbakorshka

Since it was a reply to an earlier comment, and since I have not received a reply, I am concerned that you may not have read my earlier reply to Jeff Kitts. So, I copied and pasted it below as its own comment in order to insure that you have seen it.

Jeff,

I feel this explanation does not address the real issue here, that being that you have a large number of subscribers, like myself, who have paid extra money for a subscription with "extras" (extras in this case being the CD). Many of us have pre-paid far in advance this extra money (I for instance have paid up through Jan 2013 for the Mag+CD subscription). It is not the removal of the CD that has us upset, it is the fact that you took our extra $$ and now we have nothing to show for it. Subscribers who paid less for just the Mag are now getting the exact same thing as those of us who paid extra for the CD with the Mag. Sure, the CD is a casualty of that war, but your subscribers money should not be. This is a slap in the face to those of us who paid extra so far in advance.

I'm not upset by the loss of the CD since I can get it online, but I am upset by the loss of my money. For my extra money up through Jan 2013 I am now getting NOTHING extra. The CD content is available to everyone regardless of what they paid. By your magazines own admission this is something "you have been considering for some time". That being the case you had to have foreseen that people would be upset that they were no longer getting anything extra for their extra investment in your company. The bottom line is you took our extra money for the CD fully aware that you were considering stopping the CD. I'm sorry but that is just not right and for us to ask for something as simple as a subscription extension based upon how far in advance we pre-paid is well within reason. I have not seen many people asking for their money back, just some kind of compensation. Extending our subscriptions seems the easiest route to take to keep this from ending up a very ugly mess.

When you took the posters away 6 years ago, there was no subscriber base who paid extra for those posters and were the only ones who received them. That situation differs from what we have now. We paid extra $$ for something extra which we are now not receiving. Yes, the magazine is larger, but it is larger for those who didn't pay extra $$ too. Everyone gets the poster now. Those of us who paid extra are getting nothing for that extra amount.

And the DVD is NOT adequate compensation for all the CD's I would have received between now and Jan 2013. At best you could try and say that maybe it is adequate compensation for 2 or 3 CD's but even that is not accurate. It is really just a re-issue of material most of us already have. Regardless, this DVD is NOT what we paid for when we pre-paid well in advance for our mag w/ CD subscription. When you made the decision to stop the CD's you also made the decision to rip-off those of us who had paid in advance for those CD's. Hoping to compensate us with a rehashed DVD and a "letter of explanation" is not sufficient. This one DVD is not what we were promised when we paid for our subscription. Besides, you should not have been the only side to decide what "adequate compensation" should be. All of us should have had a part in that. From what I have seen on these boards, what most of us want is a subscription extension based on how far in advance we pre-paid.

If you want to cover your end of things my suggestion would be to seriously consider this as it is not costly to you (especially considering all the extra you are now saving by not making the CD) and will satisfy those of us who have pre-paid. You make the claim above that "...it's never about hurting our loyal readers or trying to gouge them for more money". If that is true then a very simple subscription extension (for those of us who have indeed given you more of our money than your other subscribers) seems a very simple solution. It's not like it is that many magazines. I think in my situation (and I have paid over a year and a half ahead - to Jan 2013) it is only like 3 or 4 mags. Are you seriously not willing to give your customers something like that for money they have already paid you? Doing so would mend customer relations and lead to continued subscriptions as opposed cancellations, terrible word-of-mouth advertising, etc.

Thank You

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mak101

You guys blew it. Not renewing my subscription after hearing Guitar World Digital is being abandoned. Your new site sucks, most of your articles are reprints with a couple new quotes (July issue's "new interviews" is like reading the March 06 issue all over again), and you don't seem to care what your core subscribers want. Even your transcriptions are reprints. I think my money is better spent elsewhere. Hopefully another guitar mag comes along someday to take your place. Until then, I'll go back to buying tab books of artists I actually listen to.

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aurelius

I agree with bubbakorshka. Guitar World needs to extend the subscription of those subscribers who paid extra for the disc. It is a reasonable and fair way to handle it. Ignoring this issue is going to continue to annoy loyal subscribers.

Guitar World made a similar error when they discontinued Guitar One, and replaced it with Guitar World. Well guess what happened to those who had subscriptions to both magazines already? Exactly, I wound with two copies of the same issue of Guitar World one day, without notification. I actually had to write them a letter explaining my situation in order to have them extend my subscription of Guitar World so I wouldn't continue to get 2 of the same copies of Guitar World.

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lurchybaby

I was quite happy with GuitarWorld Digital. It seemed to me like you successfully negociated the digital age while managing0 to render the CD obsolete. I would gladly have stayed with you for the next 30 years.

Unbelievably, you traded a Netflix business model for a Blockbuster business model and in the process choosed to favor downloads to devices that are possibly carcinogenic to humans. Whatever happened to "If it works, don't fix it"? Even Charlie Sheen couldn't have done a better job of shooting himself in the foot.

You just handed your competition their biggest break in years. One of the first rules of marketing is that you cannot expect customer loyalty when there is no product differentiation. You just took away what made Guitar World really unique. And all that talk about your new improved web site is just BS. You will soon find out that most of your customers don't give a hoot about your Web site. I for one only went there to find out what the content of the new CD was going to be.

Oh in the very near short term, buoyed by the reduced production costs, you won't feel the full effect of dissatisfying your customer base. But by the end of the summer you can expect a big drop in subscription renewals and retail sales if you persist in your ways. You can also expect that some of your senior staff won't return from their summer vacation as I'm sure headhunters are hitting the phone as we speak.

If Guitar World stock was traded publicly, I would immediately buy puts and could afford to hire Paul Gilbert as my personal teacher for the next twenty years with the money I would make on your implosion.

Face it, you "dudes" goofed big time. I believe that it is still not too late to reverse the engines and avoid the iceberg. First you have to fire the guy(s) who sold you on this business model. And, if you want a real gambit (obviously you are not risk-adverse if you are willing to risk the company on a new Coke scheme), you should reinstate Guitar World Digital for subscribers only. I for one would immediately sign on for the next five years. Your subscription rate would skyrocket and that is where the real money has always been in magazine publishing: advertisement.

I have seen corporate people stubbornly persist in their erroneous ways instead of cutting their losses and reshaping their business, always with dire consequences. Don't let that happen to you or you will end up right next to Guitar for the Practising Musician and Guitar One. This is a serious wake-up call. Listen to your loyal customer base or face losing market share faster than Ma Bell.

This is a case where Bullshit talks and Money walks... right off your bottom line.

I'm out.

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dreamer_al

I live in Australia which means we don't get your magazine until actual month; viz. June publication will be available mid June.

I thought the concept of Guitar World Digital was fantastic (still do)- buy the magazine then enter "Disc download Code', selecting which lessons, etc you need/want to download. No need for CD-Rom.

Now my understanding is that from July onwards there will be no availability to download lessons....why???. It sounds crazy - you had the perfect setup, now you have stuffed it.

My dollars will stay in my pocket. Goodbye Guitar World.

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65vwbug

TO: Jeff Kitts
Managing Editor

Jeff, The Biggest issue with the change is readers "cannot" save or download the content to disc for use. Guitar One discontinued the disc and allowed download of the content for use. Why can't You? Doesn't seem that would be a drain on your budget. Sounds like a bruch of Corprate BS to me, a way to protect the content and cater to the Smart Phone generetion. In your reply you referenced not including the poster anymore, is that your way of saying "too bad but, no matter what your not getting your Disc"? You never even acknowledge That without us YOU WOULDN"T HAVE A MAGAZINE TO SELL OR A JOB!!!! I for one think that the Readers/Subscribers deserve a litte consideration here.

SAY COMPROMISE!!!!!!!!!!!

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JeffKitts

Do you want to have a rational discussion about this, 65vwbug, or do you just want to rant and rave? First of all, how many sites that produce and feature as much video content as we do allow users to download every file? None that I can really think of, unless they start charging for the ability to download. By choosing the "free" route, we make everything more accessible to more people....even if it means not having the option to download. We're not "catering" to the smart phone market...but if we can make all our videos viewable on all devices (phones, tablets, etc), then why shouldn't we?

And do you really think that we don't acknowledge the fact that our readers are the reason we've been in business for 31 years? We express those views regularly...but I also don't feel it needs to be reiterated in every single post we make. The fact that the magazine editors even take the time to respond to posts like yours shows our level of commitment...something you don't seem to realize.

Of course, if we could easily make every video downloadable, we'd do it...and who knows, maybe down the line an option like that will emerge. Right now it's not feasible, despite the fact that you think it "wouldn't be a drain on our budget."

JK

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Mad Doc 55

"JeffKitts":

Were we having a bad day? It seems to me that 65vwbug was just airing a valid complaint. I didn't read his comments as ranting and raving. I just read them as one more dissatisfied customer weighing in.

It looks to me like a lot of criticism has been leveled against GW for taking subscription money without compensating subscribers. In the wake of so much criticism, isn't it part of an editor's job to respond to it? You wrote "The fact that the magazine editors even take the time to respond to posts like yours shows our level of commitment." Someone has to answer for GW's actions. Why shouldn't it be the editors?

When you lose your cool you are no longer engaged in a rational discussion. If there was any ranting and raving going on in these posts, I'd have to call it a tie between you and 65vwbug.

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bubbakorshka

Well said Mad Doc 55. I agree fully with you. What's even more telling is their complete silence from the GW editors since this post by Mr. Kitts. It looks like they are taking the "ignore-it-and-hope-it-goes-away" approach. Absolutely unacceptable from a supposedly profesional organization.

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joey5150

Having it on the internet is great, but I need to be able to download it so I can access it when I need to. I have five kids and for me to finish learning a song may take me 6 months to a year to learn so I need to refer to the material on my own time before is taking off the web. Guitar World Digital was working great for me.

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JeffKitts

Guitar World Digital has been de-activated in terms of disc content (pretty sure you can still use it to buy downloadable DVDs and magazines)...as for subscriber compensation, dv8r601, they were given a letter with a full explanation, plus a free DVD from our store.

 

Jeff Kitts

Managing Editor

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CT_Eagle

Jeff,

As each day goes by I am getting more and more frustrated. I paid for a CD with each magazine. I am no longer receiving a CD with each magazine. GW providing me with a DVD from your store does not relieve GW of their contractual obligation to provide me with a CD for each magazine. GW does not retain the right to change the contract that they entered into with me when they accepted my subscription without compenstation. I have asked this before and I will ask again. Who should I contact in order to resolve this issue? If I do not receive said contact you leave me with no alternative other than to contact my State Attorney General.

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bubbakorshka

CT_Eagle is on the same page as me. It is not like we are asking for something free. We paid extra and now we are not getting what we paid for. Believe me, extending subscriptions by an appropriate number of issues is going to cost you ALOT less then the legal fees of defending a class action lawsuit. You simply can't take a persons money, renege on the agreement, and then hope everything will be fine. The fact is it won't. Besides legal fees there will be the even greater cost of loss of current subscribers along with drop in new subscribers due to the bad press and word-of-mouth advertising this will generate. I strongly encourage you to either reinstate the CD's we paid extra for OR extend the subscriptions an appropriate amount as compensation to those of us who paid the extra money.

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wolveus

so guitar world digital is working again or should i have to enter GW page everetime i need something.

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dv8r601

The current subscribers who paid extra for the disc need some sort of explanation. I didn't get the CD-ROM before with my subscriptions and now I get all it's content, but I feel the people who DID pay extra to view the disc should be Compensated, rather than some other explanation than the mag now has "posters" and is "larger" or more Eco-friendly. That is all I'm asking for, from the magazine that has changed my life for the past 17 years every single month. I love the new site BTW, GREAT leap forward(I don't miss that stupid ad page either).

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JeffKitts

Guys, this is simply a case of not being able to please everyone with everything we do. We fully realize that there will be people that are upset by the loss of the disc...but right now it's more important for us as a full service multimedia operation to make our web site better, improve our social media outreach, make our video experience better, and put more money and resources into the actual magazine. And yes, the CD-ROM is a casualty of that war...it's easy to think that a big, successful magazine like Guitar World can just pay for everything and not worry about finances, but that's just not the case, especially during these tough economic times.

The disc is antiquated technology, it's costly, it's limiting for us and time consuming to produce...moving the content online frees us up to do much more, and do it better. And yes, it affords us the means to put more resources into things like the magazine and the web site.

For those who haven't noticed, the magazine is now larger format, has all sorts of new sections and departments, and includes a poster in every issue....and believe me, when we took away the poster six years ago, the response from our readers was merciless. But back then, it had to be done...same as the disc now.

Sometimes we need to do these things in order to continue being a successful operation...it's never about hurting our loyal readers or trying to gouge them for more money. We've been with you for 31 years and we'd love to be here for another 31...hopefully you guys understand that sometimes we need to take some drastic measures and change with the times, painful though it may be.

 

Jeff Kitts

Managing Editor

 

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Mad Doc 55

Really, Jeff Katz? "Right now it's more important for us as a full service multimedia operation to ... put more money and resources into the actual magazine." Really? Would some of that "money" be coming from the stolen CD-ROM funds paid by subscribers? Maybe it's called fraud. I just know that in my view, either way, it's a criminal action.

Additionally, your statement that "we'd love to be here for another 31 years" is a pipe dream. Just look at what happened toward the end of Guitar One. The same thing is going on right now, minus the attempt to treat subscribers fairly. I have been a subscriber for well over half of those 31 years, and I can tell you this past subscription for 24 issues that started in May, 2011 will most likely be my last. Fool me once, shame on you. Fool me twice, well, shame on you again.

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Mad Doc 55

"Katz" was a poor stab at making a joke. My apologies!

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bubbakorshka

Jeff,

I feel this explanation does not address the real issue here, that being that you have a large number of subscribers, like myself, who have paid extra money for a subscription with "extras" (extras in this case being the CD). Many of us have pre-paid far in advance this extra money (I for instance have paid up through Jan 2013 for the Mag+CD subscription). It is not the removal of the CD that has us upset, it is the fact that you took our extra $$ and now we have nothing to show for it. Subscribers who paid less for just the Mag are now getting the exact same thing as those of us who paid extra for the CD with the Mag. Sure, the CD is a casualty of that war, but your subscribers money should not be. This is a slap in the face to those of us who paid extra so far in advance.

I'm not upset by the loss of the CD since I can get it online, but I am upset by the loss of my money. For my extra money up through Jan 2013 I am now getting NOTHING extra. The CD content is available to everyone regardless of what they paid. By your magazines own admission this is something "you have been considering for some time". That being the case you had to have foreseen that people would be upset that they were no longer getting anything extra for their extra investment in your company. The bottom line is you took our extra money for the CD fully aware that you were considering stopping the CD. I'm sorry but that is just not right and for us to ask for something as simple as a subscription extension based upon how far in advance we pre-paid is well within reason. I have not seen many people asking for their money back, just some kind of compensation. Extending our subscriptions seems the easiest route to take to keep this from ending up a very ugly mess.

When you took the posters away 6 years ago, there was no subscriber base who paid extra for those posters and were the only ones who received them. That situation differs from what we have now. We paid extra $$ for something extra which we are now not receiving. Yes, the magazine is larger, but it is larger for those who didn't pay extra $$ too. Everyone gets the poster now. Those of us who paid extra are getting nothing for that extra amount.

And the DVD is NOT adequate compensation for all the CD's I would have received between now and Jan 2013. At best you could try and say that maybe it is adequate compensation for 2 or 3 CD's but even that is not accurate. It is really just a re-issue of material most of us already have. Regardless, this DVD is NOT what we paid for when we pre-paid well in advance for our mag w/ CD subscription. When you made the decision to stop the CD's you also made the decision to rip-off those of us who had paid in advance for those CD's. Hoping to compensate us with a rehashed DVD and a "letter of explanation" is not sufficient. This one DVD is not what we were promised when we paid for our subscription. Besides, you should not have been the only side to decide what "adequate compensation" should be. All of us should have had a part in that. From what I have seen on these boards, what most of us want is a subscription extension based on how far in advance we pre-paid.

If you want to cover your end of things my suggestion would be to seriously consider this as it is not costly to you (especially considering all the extra you are now saving by not making the CD) and will satisfy those of us who have pre-paid. You make the claim above that "...it's never about hurting our loyal readers or trying to gouge them for more money". If that is true then a very simple subscription extension (for those of us who have indeed given you more of our money than your other subscribers) seems a very simple solution. It's not like it is that many magazines. I think in my situation (and I have paid over a year and a half ahead - to Jan 2013) it is only like 3 or 4 mags. Are you seriously not willing to give your customers something like that for money they have already paid you? Doing so would mend customer relations and lead to continued subscriptions as opposed cancellations, terrible word-of-mouth advertising, etc.

Thank You

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John Lotts

Jeff, Thanks for responding to these issues, But I still stick to my issue that I will be getting a whole lot less for my money than what I was getting because of my geographical location and the goverment powers that be. and in tough economic times Guitar World for me will probable become a casualty of that war too and that is a shame. If I did not care I would not be as concerned but I do hope the magazine goes on for many many years, but there has to be some way to help out the people that that cant get the online content any other way. As far as the posters, I couldn't give a flip about them.I really get tired of hearing "we are aiming for the 18-24 year old demographic".I would imagine that most of the buyers of your advertisers high end products are in my age group and I have bought thousands of dollars worth of music equipment from your gear reviews that I first saw demoed ot the CD-ROM. I am 46 years old and could care less about "looking" at bands. I want to hear them and see how they perform their craft.I think that is the big thing that is wrong with the music business today is that its all about looks and not so much about the music. Think about it, if most of the guys that made the best music from the 50's to the early 80's were trying to break into to the scene today they wouldnt make it because they didnt have that slick commercial look. Maybe I am all wrong and I will gladly eat my words if this becomes a huge success but I sitll think a lot of people are gonna get the short end of the stick on this decision and people will let you know with their wallets if this was a good decision or not. once again thanks for hearing and understanding my concerns.

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CT_Eagle

Jeff,

Thank you for taking the time to respond to some of the criticism regarding the removal of the CD. I for one understand why the decision was made even though I am not happy about. However, you failed to address two of the biggest critiques from the posts below.

1. What form of compensation will those that paid a higher subscription to cover a monthly CD receive? I, and others, are due a partial refund or some other form of compensation. We paid a higher subscription price for a product that we will now never receive.

2. Why can't GW make the CD content downloadable? This would make your customer base extremely happy and I cannot think of a single reason why GW cannot make this possible. There is even a benefit to GW in doing this. Instead of me streaming a video numerous times, I can DL it once and never have to use GW's bandwidth for that video again.

Thanks again Jeff for taking the time to respond to your customers. I do value GW and would like to see it remain a top notch product.

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howard3141

CT_Eagle,

It's probably not going to become downloadable. They've already taken the step not to stream the .flv/.swf file to your flash player but are running it through BrightCove as their DRM provider. Welcome to the cloud. It may be that your only 'downloading' option will be to use CamStudio to record the screen and FormatFactory to change to the format you want.

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daryl142003

whatever happen to giving those of us who payed for our magazine a code to download the videos so that we may be able to view them without connecting to the internet? and since there aren't cd-roms to be distributed any longer will the retail price for each magazine go down now? if you cut access to things we enjoyed then cut your prices too!

gilvelez

I like the idea of moving these lessons to the Internet site. I buy a sub and the lick of the day content. This is an extra bonus for me. To the guys complaining. Get over it! You can't stop technology. Would u like cassette tapes back too?..

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John Lotts

I have no problem with moving content to a website BUT there are a whole lot of people that live in rural areas just like me that have no choice about highspeed internet access.I have fought for the last 8 years to try to get more than dial up and the only thing I get from local govt. and internet providers is dont count on it for the next 8 to 10 years. I buy Guitar World over the other magazines BECAUSE I can get the video lessons and gear reviews on disk. I think a whole lot of people dont get it because THEY dont have to wait 35 to 45 minutes for a 4 minute video to download and still have to put up with constant pauses for buffering. I dont have a problem with technology,I am an automotive electronics troubleshooter and love using new technology all the time.(and no I dont want to go back to cassettes) BUT what I do have a BIG problem with is being charged the same for a product and not getting what I paid for. There are some really good guitar mags out there but what GW had over them was the CD-ROM (at least that is what has made me purchase every issue since 1996). If the CD does not come back my money will go to a european mag that has a really good CD-ROM package. It costs about twice what GW goes for but I will be able to watch and practice in a timely fashon without wasting a whole lot of my time and without being chained to an internet connection. I dont have a choice of how Guitar World goes on from here,but I DO have a choice about what I spend my cash on. Guitar World has been a great,great friend for the last 15 years, Its usually the last thing I read before I go to sleep and the first thing I get up with and the last year has been especially great with better and better articles but I will have to say goodbye, Im afraid. Thank you for your time and for hearing my concerns.

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howard3141

The European mag switched to video content online. The disk only contains backing tracks. Their online content is using flash and can be downloaded.

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hughes33

I like the CD, I hate the internet!!!!! Having to access the internet to get the content of the magazine that I paid extra for is a hassle for me. I will be letting my subscription lapse if I don't get my CD's back. Bye!!!!

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John Lotts

I have to agree with 1markster about the cd-rom being enviromentally irrespnsible. Thats a load of crap and ya'll know it. What is the whole point of learning to play the guitar....to set by the camp fire and sing kumbaya.. I think not.. I dont know about you guys but I want to rock and I want to record CD's. if that is evironmentally irresponsable well we all might as well put our strats and les pauls in a pile now have a little bon fire and sing feely good songs about squirrels and trees... Its about greed and the bottom line just like every other corporate decision made nowadays....I for one dont make it a habit to throw my recorded media in any landfill and I seriously doubt that any other GW readers do either. BRING BACK THE CD-ROM!!!!!!!!!!!!!!!!!

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1markster

I've been subscribing to Guitar World for over 20 years.
I'd like to say to everyone at guitar world "Thanks for ruining a good thing by eliminating the CD-Rom".
So It looks like guitar World Digital isn't going to happen anymore either?
I just can't say how disapointing this is.
Brad Tolinski made his comment about how the CD-Rom was just environmentally irresponsible.
Gimme a break.What a bunch of Hor#$&it.How can something that helps enables and informs Inspiring Guitar Players be environmentally irresponsible.
I think Guitar World should reconsider the whole thing!

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Mad Doc 55

I'm like almost everyone else here with the same concerns. I've been getting the CD-ROM with my subscription for many years. I paid extra for it for my own specific reasons and not just for fun-zees. Now that it's gone, I too wonder what will be done with the extra funds from my all-inclusive subscription. The ending date on my mailing label has not changed. I know we're not all gettin' refunds. I think a subscription extension is the only fair way to resolve all the complaints, mine included. And maybe y'all could even make the online content download-able. Or you could just continue not doin' stuff and p*ss off a bunch of people.

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CT_Eagle

I strongly suggest that you provide a way for subscribers to download this content. I travel a lot for a living and I am very often in remote areas with poor internet or even no internet access at all. The CD is what originally peaked my interest in GW. Based on this change, I am seriously considering not renewing my subscription when it is up. I gave Guitar World Digital a chance and all I can say is that it did not meet my needs in any way. This new delivery method is no different other than I do not have to launch the GW Player first.

On a related note, I paid a higher subscription rate in order to receive the CD. Now that I am not receiving the CD that I have already paid for, I am entitled to some form of compensation. Who should I contact?

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mjevans

This was not a good decision, although maybe from a revenue-stream viewpoint, you thought it was. At least make the "online" content accessible only through paid subscriptions or a code from a purchased magainze off the news stand. Otherwise, why bother subscribing or buying the print magazine?

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sciapodous

I also live in a rural area and I have internet access through satellite. It doesn’t take long to run into this limit when downloading or streaming videos from the web. I enjoyed the convenience of watching the videos on my laptop in my sun room where I practice without having to have internet access. With the disc I was also able to copy the .mov files from the disc to a USB drive and watch them on my TV for a larger view.
I would prefer to receive the CD with the magazine or at least an option to subscribe with or without it. With my satellite package I am limited to 200 mb download per day. I do have the option of unlimited downloading between the hours of 2 AM and 7 PM. Perhaps another option would be to place the disc content online as a download that I could schedule during my unrestricted time that could then be burnt to a CD.

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John Lotts

First, let me say that Guitar World is the only magazine I buy, mainly because of the included disk. I live in a rural area that has no access to high speed internet and eventhough I have installed guitarworld digital on my computer it is pretty much useless at our phone line speed of 28.8 kbs (on a good day maybe 45kbs). Imagine to my dismay today when I was goin to buy the July issue with Randy Rhodes and guess what NO DISK!! I thumbed through the magazine, saw the price was still $7.99 and put it back on the shelf. I have bought GW since 1996 (Every Issue and have every disk ever offered), and I feel that my favorite magazine has now become just another so so magazine that I probably will do without.THE DISK MAKES A HUGE DIFFERENCE TO ME!!!! bring back the disk and I will buy your magazine again thank you

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johnmurphyjr

I paid extra on my subscription since it included the disk. I know you would not do a refund check for the difference but will there be an extension of the subscription to compensate for this change? Did I miss a poll asking the subscribers if they would prefer downloading the content instead of receiving the disk we paid for up front? I, for one, am not happy at all about this change.

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telsea

I did get Guitar Digital to work even tho I prefer a CD. With the download I could at least burn my own CD and use the content when I am offline -- which is my preferred way to practice.

I am not looking for a lot of external distractions when I have guitar in hand. I am on a DSL connection and your page builds are very slow because of all of the ads, images and flash -- so its NOT going to be to my advantage to try and use this format.

However; if this online availability is all that's going to be offered -- then I guess I will have to pursue practice content from some other source.

Thanks for a great magazine. You could make it greater by continuing to provide a coded download like you did with Guitar Digital.

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65vwbug

I want to be able to download the video also. First it was "Guitar Digital", couldn't download ethier. Now this this crap! Congratulations on screwing up a prefectly good magazine. Give me a disc anyday, noticed the price didn't go down.

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dlaw

I don't like this new method of providing the disc content on-line as the only alternative. I want the option of downloading the videos. Please.

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demuldernic

Are the new videos downloadable ?

Nic

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Josh Hart

Hi Nic,

They are not downloadable but they encoded for use on mobile devices, so they are at least portable!

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hthomas

encoded for use on SOME mobile devices, perhaps ... the use of Flash for the video content excludes iphone and ipad which I would think with the heavy marketing for ipad apps by GW is a glaring oversight.

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Josh Hart

All of our video content is encoded in HTML5. All set for Apple devices!

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