“He spent 20 minutes ripping out all of the padding from the case. He was unable to put it back together”: Blues band film TSA agent ruining $380 guitar case during pre-flight inspection
Boston band GA-20’s clip of the incident has since gone viral, reigniting the debate about the aviation industry’s apparent disregard for musicians’ property
Gear damaged during flights is an unfortunate reality for touring bands. However, gear damaged during pre-flight checks, well, that’s another story altogether.
According to the Boston-based blues band GA-20 – comprised of guitarist Matthew Stubbs, lead vocalist/guitarist Cody Nilsen, and drummer Josh Kiggans – one of their high-end guitar cases got damaged thanks to a particularly enthusiastic TSA agent at San Luis Obispo County Regional Airport in California.
“Big shout out to this fine TSA @tsaamerica agent at San Luis Obispo airport who insisted that taking everything out of my @monocreators guitar case and swabbing it wasn’t enough,” the band writes on social media, accompanied by an actual video of the ordeal.
“He then spent 20 minutes ripping out all of the padding/stuffing from the case and of course he was unable to put it back together. To top it off we all have TSA Pre check & this agent refused to run the case through xray until he ripped all the padding out of the case. The gig bag is trash now. ($380 case) Good news they gave me a business card and said if I have a complaint feel free to email.”
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Safe to say, a multitude of musicians pitched in with similar experiences. Guthrie Trapp noted, “This is f*cking insanity!! Worst ‘case’ of this I’ve ever seen,” while singer/songwriter Bones Owens commented, “I had two guitars destroyed by baggage handlers on a flight earlier this year.. different situation, with a similar disrespect for musicians’ livelihood while traveling by air.
“There seems to be a lack of common sense, a lack of consequences, and mostly a lack of care. Sorry to see this happen to your gear, but thanks for sharing it here. It’s the best thing we can do to spread awareness and hopefully illicit [sic] some change.”
As for TSA itself, its policy states that, “Musical instruments must undergo screening when transported as carry-on or in checked baggage. Musical instruments transported as carry-on require a physical inspection at the security checkpoint. Inform the TSA officer if your instrument requires special care and handling. You may pack brass instruments in your checked or carry-on baggage.”
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In more recent news, a clip posted to TikTok – with more than four million views – has sparked outrage after footage of a baggage handler carelessly throwing guitars on the ground went viral.
Janelle is a staff writer at GuitarWorld.com. After a long stint in classical music, Janelle discovered the joys of playing guitar in dingy venues at the age of 13 and has never looked back. Janelle has written extensively about the intersection of music and technology and how it is shaping the future of the music industry, and has a special interest in shining a spotlight on traditionally underrepresented artists and global guitar sounds. She also had the pleasure of interviewing Melissa Auf der Maur, Yvette Young, Danielle Haim, Fanny, and Karan Katiyar from Bloodywood, among others. When she's not writing, you'll find her creating layers of delicious audio lasagna with her Anglo-Maltese, art-rock band ĠENN.
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